Trial · NCT04333199
Timely Nudge About Lab Results to Increase myGeisinger Uptake
NCT04333199, Not applicable, Completed, Geisinger Clinic; results first posted 2021-05-03
3 sourcestrials-2026-11-12-0.5.0
Cite this record
ConductScience Library. Timely Nudge About Lab Results to Increase myGeisinger Uptake. Trials, record NCT04333199. Release trials-2026-11-12-0.5.0, 12 Nov 2026. https://conductscience.org/library/trials/NCT04333199
On this page
Trial
As registered on ClinicalTrials.gov, in the graph's capture of the registry.
- Title
- Timely Nudge About Lab Results to Increase myGeisinger Uptake
- NCT number
- NCT04333199
- Status
- Completed
- Phases
- Not applicable
- Enrollment
- 5,012 participants, actual
- Lead sponsor
- Geisinger Clinic
- Conditions
- Telehealth, Health Behavior
- Interventions
- Timely, Transparency, Foot-in-the-door
- First posted
- 2020-04-03
- Last updated
- 2021-06-11
- Results first posted
- 2021-05-03
- Limitations and caveats
For this study, we only received data about engagement with the email and enrollment in the patient portal. Demographic information such as age, sex, or gender were not collected. Note that for some patients, enrollment data could not be extracted from Geisinger's electronic health records; these patients were excluded from analyses.
Source ClinicalTrials.gov
Registered outcomes6
Each outcome the trial registered, primary first, in ClinicalTrials.gov's words.
| List | Outcome | Time frame | Description |
|---|---|---|---|
| Primary | Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | 1 week post-intervention | Patient enrolled in myGeisinger (yes / no) |
| Secondary | Enrollment - Email Including a "Get Started" Button vs. a "View Results" Button | 1 week post-intervention | Patient enrolled in myGeisinger (yes / no) |
| Secondary | Email Opened - Email Including a "Get Started" Button vs. a "View Results" Button | 1 week post-intervention | Email was opened (yes / no) |
| Secondary | Link Clicked - Email Including a "Get Started" Button vs. a "View Results" Button | 1 week post-intervention | Link / button to start the enrollment process was clicked (yes / no) |
| Secondary | Unsubscribed - Email Including a "Get Started" Button vs. a "View Results" Button | 1 month post-intervention | Patient unsubscribed from these email communications (yes / no) |
| Secondary | Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | 1 month post-intervention | Patient enrolled in myGeisinger (yes / no) |
Source ClinicalTrials.gov
Outcomes6
Each outcome the trial posted results for, in ClinicalTrials.gov's words.
| Type | Outcome | Time frame | Population | Units | Measured as |
|---|---|---|---|---|---|
| PRIMARY | Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | 1 week post-intervention | Patients who were randomized and for whom there was a record in the EHR. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Enrollment - Email Including a Get Started Button vs. a View Results Button | 1 week post-intervention | Patients who were delivered an email (i.e. email did not bounce back) and for whom there was a record in the EHR. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Email Opened - Email Including a Get Started Button vs. a View Results Button | 1 week post-intervention | Patients who were delivered an email (i.e. email did not bounce back) and for whom there was a record in the EHR. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Link Clicked - Email Including a Get Started Button vs. a View Results Button | 1 week post-intervention | Patients who were delivered an email (i.e. email did not bounce back) and for whom there was a record in the EHR. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Unsubscribed - Email Including a Get Started Button vs. a View Results Button | 1 month post-intervention | Patients who were delivered an email (i.e. email did not bounce back) and for whom there was a record in the EHR. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | 1 month post-intervention | Patients who were randomized and for whom there was a record in the EHR. | Participants | COUNT_OF_PARTICIPANTS |
Source ClinicalTrials.gov
Results by group12
Each measurement the trial posted, group by group, in the words and numbers it posted.
| Outcome | Group | Category | Value | Spread | Units |
|---|---|---|---|---|---|
| Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | Control | 65 | Participants | ||
| Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | Timely Nudge | 361 | Participants | ||
| Enrollment - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - View Results | 190 | Participants | ||
| Enrollment - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - Get Started | 159 | Participants | ||
| Email Opened - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - View Results | 654 | Participants | ||
| Email Opened - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - Get Started | 617 | Participants | ||
| Link Clicked - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - View Results | 494 | Participants | ||
| Link Clicked - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - Get Started | 307 | Participants | ||
| Unsubscribed - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - View Results | 2 | Participants | ||
| Unsubscribed - Email Including a Get Started Button vs. a View Results Button | Timely Nudge - Get Started | 2 | Participants |
1 to 10 of 12Source ClinicalTrials.gov
See all 12 results by groupParticipant flow21
How many started, completed or left each group, period by period.
| Period | Milestone | Group | Participants | Units counted |
|---|---|---|---|---|
| Evaluated Patients | STARTED | Control | 1,669 | |
| Evaluated Patients | STARTED | Timely Nudge - View Results | 1,672 | |
| Evaluated Patients | STARTED | Timely Nudge - Get Started | 1,671 | |
| Evaluated Patients | COMPLETED | Control | 1,669 | |
| Evaluated Patients | COMPLETED | Timely Nudge - View Results | 1,671 | |
| Evaluated Patients | COMPLETED | Timely Nudge - Get Started | 1,669 | |
| Evaluated Patients | NOT COMPLETED | Control | 0 | |
| Evaluated Patients | NOT COMPLETED | Timely Nudge - View Results | 1 | |
| Evaluated Patients | NOT COMPLETED | Timely Nudge - Get Started | 2 | |
| Emailed Patients | STARTED | Control | 0 |
1 to 10 of 21Source ClinicalTrials.gov
See all 21 participant flowAdverse events0
Each adverse event the trial posted, group by group: the participants affected out of those at risk.
None in this release.
Adverse event totals9
The totals the trial posted for each group.
| Total | Group | Affected | At risk |
|---|---|---|---|
| Total, all-cause mortality | Control | 0 | 0 |
| Total, all-cause mortality | Timely Nudge - View Results | 0 | 0 |
| Total, all-cause mortality | Timely Nudge - Get Started | 0 | 0 |
| Total, other adverse events | Control | 0 | 0 |
| Total, other adverse events | Timely Nudge - View Results | 0 | 0 |
| Total, other adverse events | Timely Nudge - Get Started | 0 | 0 |
| Total, serious adverse events | Control | 0 | 0 |
| Total, serious adverse events | Timely Nudge - View Results | 0 | 0 |
| Total, serious adverse events | Timely Nudge - Get Started | 0 | 0 |
Source ClinicalTrials.gov
Papers0
The papers the trial lists on ClinicalTrials.gov.
None in this release.
Grants0
The grants NIH RePORTER links to the trial, newest funded first: NIH's, and some of AHRQ's, CDC's, FDA's and VA's. Each shows its title, principal investigators, organization and funder in its newest year.
None in this release.
Trial comparisons6
Comparisons of the trial's two groups, calculated by ConductScience from the counts it posted.
| Comparison | Source |
|---|---|
| Timely Nudge - View Results vs Timely Nudge - Get Started: Link Clicked - Email Including a Get Started Button vs. a View Results Button | Trial comparisons |
| Timely Nudge - View Results vs Timely Nudge - Get Started: Unsubscribed - Email Including a Get Started Button vs. a View Results Button | Trial comparisons |
| Timely Nudge vs Control: Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | Trial comparisons |
| Timely Nudge - View Results vs Timely Nudge - Get Started: Enrollment - Email Including a Get Started Button vs. a View Results Button | Trial comparisons |
| Timely Nudge - View Results vs Timely Nudge - Get Started: Email Opened - Email Including a Get Started Button vs. a View Results Button | Trial comparisons |
| Timely Nudge vs Control: Enrollment - Timely Email (Combined Email Arms) vs. no Intervention | Trial comparisons |
Tests0
The ConductCognition tests this trial's registered outcomes name, as ScienceGraph matched them in trial-tests-2026-11-12-0.2.1.
None in this release.
Data dates
The day each source was copied for this release.
Sources 3
- ClinicalTrials.gov's posted results, through CTTI's AACTFreely available. Acknowledgement requested
- ClinicalTrials.govNo license stated
- NIH RePORTER's clinical studies and project filesPublic domain
Each source's terms
- ClinicalTrials.gov's posted results, through CTTI's AACTClinicalTrials.gov data via Aggregate Analysis of ClinicalTrials.gov (AACT), CTTI. CTTI makes its materials freely available and requests acknowledgement. https://aact.ctti-clinicaltrials.org/documentation/299
- ClinicalTrials.govnone stated
- NIH RePORTER's clinical studies and project filesPublic domain (NIH RePORTER)
ClinicalTrials.gov's data carry an international copyright outside the United States: https://clinicaltrials.gov/about-site/terms-conditions.
For software
Read this trial from software.
The record and each of its lists are JSON, twenty rows a page. No key.
GET https://conductscience.org/api/trials/v1/NCT04333199
GET https://conductscience.org/api/trials/v1/NCT04333199/flow?page=2