Comparison · NCT03050918-b21c09ed
Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating)
Calculated by ConductScience from the counts the trial posted to ClinicalTrials.gov.
2 sourcestrial-comparisons-2026-03-23-0.1.0
Cite this record
ConductScience Library. Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating). Trial comparisons, record NCT03050918-b21c09ed. Release trial-comparisons-2026-03-23-0.1.0, 23 Mar 2026. https://conductscience.org/library/comparisons/NCT03050918-b21c09ed
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Measures6
Calculated by ConductScience from the counts the trial posted to ClinicalTrials.gov.
| Measure | Value | 95% interval, lower | 95% interval, upper | Method | Note |
|---|---|---|---|---|---|
| Risk in group 1 | 0.74 | 0.679 | 0.793 | wilson | |
| Risk in group 2 | 0.781 | 0.726 | 0.828 | wilson | |
| Risk difference, group 1 minus group 2 | -0.0413 | -0.118 | 0.0354 | newcombe hybrid score | |
| Risk ratio, group 1 over group 2 | 0.947 | 0.856 | 1.05 | log | |
| Odds ratio, group 1 over group 2 | 0.797 | 0.522 | 1.22 | log | |
| Number needed to treat, for one fewer participant with the outcome on Phone Call Group (Intervention Arm) than on Usual Care Group (Control Arm) | 24.2 | from the risk difference interval | the interval includes no difference |
Source ClinicalTrials.gov
Groups2
Group 2 names the comparator: usual care.
| Group | Title | Description | With the outcome | Analysed | ClinicalTrials.gov code |
|---|---|---|---|---|---|
| Group 1 | Phone Call Group (Intervention Arm) | Follow-up phone call program: Patients will receive the first call attempt within 72 hours of hospital discharge with a maximum of 3 call attempts by the study nurse made up until post-discharge day 7. The semi-structured script embedded within the program specific electronic health record Discharge Phone Call Starform is used to guide a conversation to obtain information on potential causes of hospital readmission that can be identified and addressed to improve each patient's transition to outpatient care. | 168 | 227 | OG000 |
| Group 2 | Usual Care Group (Control Arm) | Patients assigned to the Control Group receive standard discharge planning and follow-up per the usual care of their medical providers. | 193 | 247 | OG001 |
Source ClinicalTrials.gov
Outcome
- Type
- SECONDARY
- Title
- Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating)
- Description
Measured as mean Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores. Number of patients that reported a score of 3. Range is 0-3 with 3 being highest satisfaction.
- Time frame
- Within 60 days of Discharge
- Population
Patient experience data were retrieved from the hospital quality and patient safety office at 60 days, but assessment was administered via a survey sent to patients at their home after hospital discharge. Scores are based on the number of surveys returned.
Source ClinicalTrials.gov
Trial
- Title
- Discharge Follow-up Phone Call Program
- NCT number
- NCT03050918
- Phases
- NA
- Conditions
- Discharge Follow-up Phone Calls
- Interventions
- Follow-up Phone Call
- Lead sponsor
- Vanderbilt University Medical Center
- Results first posted
- 2019-07-29
- Results on ClinicalTrials.gov
- https://clinicaltrials.gov/study/NCT03050918?tab=results
Source ClinicalTrials.gov
Source
- Release
- trial-comparisons-2026-03-23-0.1.0
- Release manifest SHA-256
- f66225897fbf258b57ea10bdacfd0347d3cdfda93f7f5685234b7e06ea36fa57
- AACT copy
- 2026-03-23
- Tables read
- outcome_counts.parquet, outcome_measurements.parquet, outcomes.parquet, reported_event_totals.parquet, reported_events.parquet, result_groups.parquet, studies.parquet, ctgov_trial.parquet
Source ClinicalTrials.gov
Sources 2
- ClinicalTrials.gov's posted results, through CTTI's AACTFreely available. Acknowledgement requested
- ClinicalTrials.govNo license stated
Each source's terms
- ClinicalTrials.gov's posted results, through CTTI's AACTClinicalTrials.gov data via Aggregate Analysis of ClinicalTrials.gov (AACT), CTTI. CTTI makes its materials freely available and requests acknowledgement. https://aact.ctti-clinicaltrials.org/documentation/299
- ClinicalTrials.govnone stated
ClinicalTrials.gov's data carry an international copyright outside the United States: https://clinicaltrials.gov/about-site/terms-conditions. The measures are ConductScience's calculation from them.
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