Trial · NCT03050918
Discharge Follow-up Phone Call Program
NCT03050918, Not applicable, Completed, Vanderbilt University Medical Center; results first posted 2019-07-29
3 sourcestrials-2026-11-12-0.5.0
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ConductScience Library. Discharge Follow-up Phone Call Program. Trials, record NCT03050918. Release trials-2026-11-12-0.5.0, 12 Nov 2026. https://conductscience.org/library/trials/NCT03050918
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Trial
As registered on ClinicalTrials.gov, in the graph's capture of the registry.
- Title
- Discharge Follow-up Phone Call Program
- NCT number
- NCT03050918
- Status
- Completed
- Phases
- Not applicable
- Enrollment
- 3,054 participants, actual
- Lead sponsor
- Vanderbilt University Medical Center
- Conditions
- Discharge Follow-up Phone Calls
- Interventions
- Follow-up Phone Call
- First posted
- 2017-02-13
- Last updated
- 2019-07-29
- Results first posted
- 2019-07-29
- Limitations and caveats
A data lag due to limited national electronic health record informatics connectivity prevents us from tracking adverse events documented outside of our facility. Unmeasured outcomes should be equally distributed between the randomized groups.
Source ClinicalTrials.gov
Registered outcomes8
Each outcome the trial registered, primary first, in ClinicalTrials.gov's words.
| List | Outcome | Time frame | Description |
|---|---|---|---|
| Primary | Number of Participants With In-patient Re-admissions | 30 days | Number of participants with in-patient re-admissions |
| Secondary | Patient Satisfaction: Experience | Within 60 days of Discharge | Measured as mean Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores. Higher scores indicate more patient satisfaction. Range is 0-9 with 9 being the most satisfied. |
| Secondary | Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating) | Within 60 days of Discharge | Measured as mean Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores. Number of patients that reported a score of 3. Range is 0-3 with 3 being highest satisfaction. |
| Secondary | Patient Satisfaction: Hospital Experience (Top Box Rating) | Within 60 days of Discharge | Measured as mean Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores. Number of patients that rated the Hospital Experience as 9. Scale range is 0-9. Higher scores indicate more patient satisfaction. |
| Secondary | Patient Satisfaction: Likelihood to Recommend the Facility | Within 60 days of Discharge | Measured as mean Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores. Scale range is 0-3. Higher scores indicate more patient satisfaction. |
| Secondary | VUMC Emergency Department (ED) Visits | 30 days | All cause ED visits following discharge |
| Secondary | Number of Patient Received Discharge Plan Implementation Assistance | 30 days | Need for assistance in implementing discharge plan |
| Secondary | Mortality | 30 days | All cause mortality |
Source ClinicalTrials.gov
Outcomes8
Each outcome the trial posted results for, in ClinicalTrials.gov's words.
| Type | Outcome | Time frame | Population | Units | Measured as |
|---|---|---|---|---|---|
| PRIMARY | Number of Participants With In-patient Re-admissions | 30 days | Participants | COUNT_OF_PARTICIPANTS | |
| SECONDARY | Patient Satisfaction: Experience | Within 60 days of Discharge | Patient experience data were retrieved from the hospital quality and patient safety office at 60 days, but assessment was administered via a survey sent to patients at their home after hospital discharge. Scores are based on the number of surveys returned | score on a scale | MEAN |
| SECONDARY | Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating) | Within 60 days of Discharge | Patient experience data were retrieved from the hospital quality and patient safety office at 60 days, but assessment was administered via a survey sent to patients at their home after hospital discharge. Scores are based on the number of surveys returned. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Patient Satisfaction: Hospital Experience (Top Box Rating) | Within 60 days of Discharge | Patient experience data were retrieved from the hospital quality and patient safety office at 60 days, but assessment was administered via a survey sent to patients at their home after hospital discharge. Scores are based on the number of surveys returned | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Patient Satisfaction: Likelihood to Recommend the Facility | Within 60 days of Discharge | Patient experience data were retrieved from the hospital quality and patient safety office at 60 days, but assessment was administered via a survey sent to patients at their home after hospital discharge. Scores are based on the number of surveys returned | score on a scale | MEAN |
| SECONDARY | VUMC Emergency Department (ED) Visits | 30 days | ED visits | NUMBER | |
| SECONDARY | Number of Patient Received Discharge Plan Implementation Assistance | 30 days | Discharge plan implementation assistance was offered as part of the intervention and not to the control group. | Participants | COUNT_OF_PARTICIPANTS |
| SECONDARY | Mortality | 30 days | Thirty-day mortality data was retrieved from the EHR data repository after a 120-day lag to capture delayed reporting. | Participants | COUNT_OF_PARTICIPANTS |
Source ClinicalTrials.gov
Results by group16
Each measurement the trial posted, group by group, in the words and numbers it posted.
| Outcome | Group | Category | Value | Spread | Units |
|---|---|---|---|---|---|
| Number of Participants With In-patient Re-admissions | Phone Call Group (Intervention Arm) | 228 | Participants | ||
| Number of Participants With In-patient Re-admissions | Usual Care Group (Control Arm) | 232 | Participants | ||
| Patient Satisfaction: Experience | Phone Call Group (Intervention Arm) | 8.2 | Standard Deviation 1.8 | score on a scale | |
| Patient Satisfaction: Experience | Usual Care Group (Control Arm) | 8.3 | Standard Deviation 1.4 | score on a scale | |
| Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating) | Phone Call Group (Intervention Arm) | 168 | Participants | ||
| Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating) | Usual Care Group (Control Arm) | 193 | Participants | ||
| Patient Satisfaction: Hospital Experience (Top Box Rating) | Phone Call Group (Intervention Arm) | 155 | Participants | ||
| Patient Satisfaction: Hospital Experience (Top Box Rating) | Usual Care Group (Control Arm) | 173 | Participants | ||
| Patient Satisfaction: Likelihood to Recommend the Facility | Phone Call Group (Intervention Arm) | 2.7 | Standard Deviation .7 | score on a scale | |
| Patient Satisfaction: Likelihood to Recommend the Facility | Usual Care Group (Control Arm) | 2.7 | Standard Deviation .6 | score on a scale |
1 to 10 of 16Source ClinicalTrials.gov
See all 16 results by groupParticipant flow6
How many started, completed or left each group, period by period.
| Period | Milestone | Group | Participants | Units counted |
|---|---|---|---|---|
| Overall Study | STARTED | Phone Call Group (Intervention Arm) | 1,534 | |
| Overall Study | STARTED | Usual Care Group (Control Arm) | 1,520 | |
| Overall Study | COMPLETED | Phone Call Group (Intervention Arm) | 1,534 | |
| Overall Study | COMPLETED | Usual Care Group (Control Arm) | 1,520 | |
| Overall Study | NOT COMPLETED | Phone Call Group (Intervention Arm) | 0 | |
| Overall Study | NOT COMPLETED | Usual Care Group (Control Arm) | 0 |
Source ClinicalTrials.gov
Adverse events0
Each adverse event the trial posted, group by group: the participants affected out of those at risk.
None in this release.
Adverse event totals6
The totals the trial posted for each group.
| Total | Group | Affected | At risk |
|---|---|---|---|
| Total, all-cause mortality | Phone Call Group (Intervention Arm) | 68 | 1,534 |
| Total, all-cause mortality | Usual Care Group (Control Arm) | 75 | 1,520 |
| Total, other adverse events | Phone Call Group (Intervention Arm) | 0 | 1,534 |
| Total, other adverse events | Usual Care Group (Control Arm) | 0 | 1,520 |
| Total, serious adverse events | Phone Call Group (Intervention Arm) | 0 | 1,534 |
| Total, serious adverse events | Usual Care Group (Control Arm) | 0 | 1,520 |
Source ClinicalTrials.gov
Papers2
The papers the trial lists on ClinicalTrials.gov.
Grants0
The grants NIH RePORTER links to the trial, newest funded first: NIH's, and some of AHRQ's, CDC's, FDA's and VA's. Each shows its title, principal investigators, organization and funder in its newest year.
None in this release.
Trial comparisons6
Comparisons of the trial's two groups, calculated by ConductScience from the counts it posted.
| Comparison | Source |
|---|---|
| Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): Mortality | Trial comparisons |
| Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): Patient Satisfaction: Hospital Experience (Top Box Rating) | Trial comparisons |
| Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): Patient Satisfaction: Likelihood to Recommend the Facility (Top Box Rating) | Trial comparisons |
| Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): deaths from any cause | Trial comparisons |
| Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): Number of Participants With In-patient Re-admissions | Trial comparisons |
| Phone Call Group (Intervention Arm) vs Usual Care Group (Control Arm): serious adverse events | Trial comparisons |
Tests0
The ConductCognition tests this trial's registered outcomes name, as ScienceGraph matched them in trial-tests-2026-11-12-0.2.1.
None in this release.
Data dates
The day each source was copied for this release.
Sources 3
- ClinicalTrials.gov's posted results, through CTTI's AACTFreely available. Acknowledgement requested
- ClinicalTrials.govNo license stated
- NIH RePORTER's clinical studies and project filesPublic domain
Each source's terms
- ClinicalTrials.gov's posted results, through CTTI's AACTClinicalTrials.gov data via Aggregate Analysis of ClinicalTrials.gov (AACT), CTTI. CTTI makes its materials freely available and requests acknowledgement. https://aact.ctti-clinicaltrials.org/documentation/299
- ClinicalTrials.govnone stated
- NIH RePORTER's clinical studies and project filesPublic domain (NIH RePORTER)
ClinicalTrials.gov's data carry an international copyright outside the United States: https://clinicaltrials.gov/about-site/terms-conditions.
For software
Read this trial from software.
The record and each of its lists are JSON, twenty rows a page. No key.
GET https://conductscience.org/api/trials/v1/NCT03050918
GET https://conductscience.org/api/trials/v1/NCT03050918/registered